Job Description

Job Summary:

We are seeking a skilled and customer-focused

Service Engineer

to handle the installation, commissioning, maintenance, and troubleshooting of industrial machinery at client sites. The ideal candidate will serve as a technical expert and represent the company in delivering high-quality after-sales support for our machinery and equipment.

Key Responsibilities:

Install, commission, and test industrial machinery and ensure smooth handover to clients. Diagnose and repair mechanical, electrical, Vacuum Pumps & System faults in machines. Perform routine and preventive maintenance at customer locations. Provide remote or on-site technical support and training to customers on machine operation and upkeep. Coordinate with the design, production, and quality teams for resolving complex technical issues. Maintain detailed service reports, logs, and documentation. Ensure all service activities adhere to company safety and quality standards. Identify potential service improvements or design issues and report them to the R&D or product teams. Maintain strong customer relationships and represent the company in a professional manner. Travel to client locations across regions as required.

Qualifications & Experience:

Diploma / Bachelor's degree in Mechanical, Electrical, Chemical, Mechatronics, or Industrial Engineering. 2-5 years of experience in field service, maintenance, or technical support of industrial machinery. Hands-on experience with machine installation, alignment, calibration, and troubleshooting. Familiarity with PLCs, Pumps, Compressor & Vacuum Pumps, pneumatics, and industrial automation is a strong advantage. Knowledge of safety protocols and technical documentation (schematics, manuals, etc.). Good communication skills in English and local languages. Willingness to travel extensively and work on customer sites.

Preferred Skills:

Experience with heavy machinery, packaging machines, Pumps, Compressor & Vacuum Pumps, or capital equipment. Strong analytical and customer service orientation.
Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Provident Fund
Ability to commute/relocate:

Vasai East IE, Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What's Your Current CTC? What's Your Expected CTC? What's your Notice Period ?
Experience:

Service Engineer (Technical): 2 years (Required)
Location:

Vasai East IE, Vasai, Maharashtra (Preferred)
Willingness to travel:

75% (Preferred)
Work Location: In person