Job Description

Unique to Your Role:

• Partnering with internal/external customers and creating a Marketing buzz by using best available tools and implementing most thoughtful and proven strategies to ensure that we accomplish our mission/vision. Ensuring that our Customer Net Promoter Number increases year over year.

• Never accepting mediocrity. I will ensure Phillips Machine Tools India Pvt Ltd is the best distributor in the world by forever being on the path to find the best way to accomplish any task set before me and I will always be willing to learn from my peers.

• Making sure that our Service Department resolves all the issues and becomes a role model department, I will ensure that my daily work, with problem solving summary as well as the list of critical issues should be made available to our senior as well as junior partners at their ease to learn and rectify the problems accordingly.

• Creating the best service team in the world, I will perform beyond my own expectations for every customer I come in contact with, and I will adapt as required to meet the changing market. I will give both electrical and mechanical support.

• Being the best Service Manager in the world. My relentless pursuit of perfection, my unending thirst for knowledge, my desire to see my company prosper, and my total dedication to our customer's needs, will ensure this.

• Proving my dedication to the Phillips measuring criteria by practicing open communication with management to help ensuring that I am the best Sr.Service Manager Phillips Machine Tools India Pvt Ltd has, who is doing both Machine installation & commissioning on time.

• Being the best Service Engineer continuing to build and maintain relationships with all the customers in my territory, as well as being deliberate and conscientious of making new ones. Also continuing faithfulness and friendliness to all my customers, being the "go to person" that they will call for all their manufacturing needs.

• Promoting a friendly working environment with all co-workers to make Phillips Machine Tools India Pvt Ltd an organization any person would want to work for.

• Building outstanding customer relationships by listening to and solving customer problems, by using my critical thinking skills and my supportive team as resources.

• Making our customers challenge my challenge and I will be relentless in finding solutions to all. The customer will be 100% satisfied with the results.

Experience: 5 years to 10years

Industry: Machine Tools Only

Specialized: Siemens Controller/(heidenhain controller,5 axis machine)

Salary: As per market standard

Education: Electrical. Mechatronic Engineer

Regards

Deepika Mahapatra

dmahapatra@phillipscorp.com