Install and set up lab testing instruments at client sites.
Ensure proper calibration and configuration of instruments to meet specifications.
Maintenance and Repair
Perform routine maintenance to ensure equipment operates efficiently.
Diagnose and resolve technical issues, including hardware and software problems.
Customer Support
Provide on-site and remote technical support to clients.
Train clients on the proper use and maintenance of instruments.
Documentation
Maintain detailed records of installations, maintenance, and repairs.
Prepare service reports and submit them to the technical manager.
Product Feedback and Improvement
Collect feedback from clients regarding instrument performance.
Collaborate with the R&D and Quality teams to suggest product improvements.
Compliance
Adhere to safety protocols and ensure instruments meet regulatory standards.
Essential Requirements
Education:
Diploma/Degree in Electronics, Instrumentation, Mechanical Engineering, or a related field.
Experience:
2-7 years of experience in servicing lab equipment or similar technical roles.
Technical Skills:
Knowledge of troubleshooting electronic and mechanical systems.
Travel:
Willingness to travel to client sites, including outstation locations, as required.
Bonus Skills and Attributes
Experience with specific lab testing instruments, such as tensile testers, spectrophotometers, or chromatographs.
Knowledge of software tools used in lab instruments.
Basic understanding of networking and connectivity for equipment integration.
Certification in instrument calibration or maintenance is a plus.
Strong problem-solving and analytical skills.
Customer-focused attitude with the ability to handle pressure and deadlines.
Job Type: Full-time
Pay: ₹30,000.00 per month
Work Location: In person
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