Job Description

Greetings from

3g hr Services!!

We are hiring

"Service Engineer"

Location: Mumbai (with willingness to travel within assigned region)
Department: Service & Support
Reporting to: Service Manager / Operations Head
Role Overview:We are seeking a highly motivated Service Engineer who will take ownership of service operationswithin the assigned region.
The role involves managing installations, preventive maintenance,breakdown repairs, and AMC execution while ensuring maximum equipment uptime. In addition,the Service Engineer will contribute to business growth by generating leads for sales, spares,consumables, upgrades, and AMC contracts.

Key Responsibilities:

End-to-End Service Ownership - Manage installations, preventive maintenance, AMC visits, andrepairs in the assigned region. Uptime Assurance - Ensure maximum uptime of all installed equipment through proactive service. Sales Contribution & Lead Generation - Identify and share leads for new product sales; promoteand sell spares, consumables, accessories, and upgrades; support sales team by spottingopportunities during service visits. AMC Fulfillment - Ensure timely execution and renewal of AMC contracts. Service Calendar Management - Plan and maintain service schedules to optimize customersupport. Customer Communication - Build strong customer relationships, provide regular updates, explainservice work clearly, and capture feedback. Business Growth - Contribute to year-on-year incremental revenues through service excellenceand customer trust. Travel Readiness - Travel extensively within the assigned region for service and customersupport.

Salary:

5.0LPA-7.0LPA

Qualifications & Skills:

o B.E. in Electronics / Electrical / Instrumentation / Mechanical (or related field).

2-5 years

of relevant experience in installation, servicing, or maintenance of scientific / medicalinstruments. Priority to candidates with experience in Nuclear Research, Nuclear Industry, Nuclear Medicineequipment. Candidates with background in companies like GE, Siemens, EEIPL, or similar organizations willbe preferred. Strong communication skills with ability to interact effectively with customers.o Excellent troubleshooting and problem-solving abilities. Self-driven, able to work independently, and manage multiple service calls. Willingness to travel within the assigned region.
Job Type: Full-time

Pay: ₹500,000.00 - ₹700,000.00 per month

Work Location: In person