technical support via phone, email, and chat.
Troubleshoot and resolve electronic product issues efficiently.
Guide customers on installation, operation, and maintenance.
Collaborate with the internal technical team for escalations.
Maintain service logs, documentation, and FAQs.
Conduct virtual product training sessions for customers.
Ensure a high level of customer satisfaction and quick issue resolution.
Requirements:
Diploma/Degree in Electronics, Electrical, or related field.
2+ years of experience in technical/customer support (electronics/automation preferred).
Strong troubleshooting skills in electronic circuits and components.
Excellent communication and problem-solving skills.
Ability to explain complex technical issues in simple terms.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
What is your current salary?
What is your expected salary?
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.