Job Description

Job Summary:

We are looking for a

Service Engineer

responsible for installation, commissioning, maintenance, and troubleshooting of

CCTV, fire alarm, access control, networking, and automation systems

.
The role includes both on-site and remote technical support to ensure smooth system operations and customer satisfaction.

Key Responsibilities:

Install, configure, and test CCTV, fire alarm, PA, biometric, UPS, and networking systems Perform preventive and corrective maintenance to reduce downtime Diagnose and replace defective components to restore systems promptly Coordinate with project/sales teams for system handover Maintain detailed service reports, logs, and records Provide technical training and support to clients Ensure timely closure of service requests as per SLAs Assist in testing, demos, and quality inspections Follow company safety and documentation standards

Qualifications & Skills:

Education:

Diploma / B.E. / B.Tech / ITI in Electrical, Electronics, Instrumentation, or related field

Experience:

1-2 years in electronic system servicing (Freshers with strong technical aptitude may also apply)

Technical Skills:

Proficiency in CCTV, fire alarm, access control, and PA systems Knowledge of IP-based devices, NVR/DVR configuration, and networking Ability to interpret wiring diagrams and technical drawings Basic understanding of computer hardware and OS

Soft Skills:

Strong analytical and troubleshooting skills Effective communication and client-handling ability Ability to work independently and in a team Willingness to travel and work flexible hours

Performance Metrics:

Timely completion of service calls High customer satisfaction ratings System uptime with minimal repeat issues Accurate and complete service documentation
Job Types: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹60,000.00 per month

Work Location: In person