to handle the installation, commissioning, maintenance, and troubleshooting of electronic and IT-based systems such as CCTV surveillance, fire alarms, access control, and networking equipment. The candidate should be able to provide both on-site and remote technical support while ensuring customer satisfaction and timely service delivery.
Key Responsibilities:
Install, configure, and test systems (CCTV, fire alarms, PA systems, biometric devices, UPS, networking, etc.).
Perform preventive and corrective maintenance of installed systems.
Diagnose faults, replace defective components, and restore functionality.
Maintain detailed service reports, installation logs, and maintenance records.
Coordinate with project and sales teams for system handovers.
Provide training and on-site technical support to clients.
Ensure timely closure of service requests and adherence to SLAs.
Follow company standards for safety, quality, and documentation.
Qualifications & Skills:
Education:
Diploma / B.E. / ITI Electrician / B.Tech in Electronics, Electrical, Instrumentation, or related field.
Experience:
1-2 years (Freshers may apply).
Technical Skills:
Knowledge of CCTV, fire alarm, access control, and networking systems.
Familiarity with IP-based devices, NVR/DVR configuration, and network troubleshooting.
Ability to read wiring diagrams and technical manuals.
Basic computer hardware and OS knowledge.
Soft Skills:
Good communication and analytical skills.
Strong problem-solving ability.
Willingness to travel and work flexible hours.
Customer service orientation.
Key Performance Indicators:
Timely completion of service tasks.
High customer satisfaction ratings.
Reduced repeat complaints and high system uptime.
Accurate reporting and documentation.
Location:
Juinagar, Navi Mumbai -
PIN Code 400706
Department:
Technical Service
Employment Type:
Full-Time
Salary Range:
?20,000 - ?25,000 per month (CTC)
Experience:
1-2 years (Freshers with good technical knowledge can apply)
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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