Job Description

Key Responsibilities:

Provide

technical support

for elevator components such as: Door operators Controllers Safety devices Drives and electrical modules Troubleshoot and resolve component-related issues reported by field teams or customers. Analyze faults and provide timely

remote or on-site diagnostic support

(no installation). Maintain detailed service logs, failure analysis reports, and customer communication records. Liaise with internal teams (R&D, QC, Production) for technical resolutions and product improvements. Train customer engineers, channel partners, and internal service staff on product usage and troubleshooting. Support in

warranty evaluation

, root cause analysis, and corrective actions. Collect and report feedback from the field for continuous product enhancement.

Qualifications:

B.Tech / B.E. in Electrical Engineering

OR

Diploma in Electrical Engineering

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Work Location: In person