To close service tickets as per the stipulated turnaround time.
To help service sales team by generating service leads.
To communicate properly with customer and should be presentable in
front of the customer.
To take care of installations of systems.
To oversee the installation and commissioning of energy systems, including
KVH optimization system, renewable energy systems (e.g., wind turbines,
solar panels), and related infrastructure.
To ensure that systems are installed according to specifications and
industry standards.
To perform scheduled and unscheduled maintenance on energy systems to
ensure optimal performance and reliability.
To diagnose and repair faults in mechanical, electrical, and electronic
systems.
To replace or upgrade components as needed to extend the life of the
equipment.
To provide on-site and remote troubleshooting support to identify and
resolve issues with energy systems.
To rectify issues related to systems and co-ordinate with service sales team.
To maintain detailed records of service visits, including maintenance
performed, parts replaced, and issues resolved.
Engagement, Rewards
To maintain healthy, motivating & synergetic environment in the
organization.
To participate in employee engagement activities like conducting themes,
spot recognition, grievance handling and rewards based on monthly
performance.
Behavioural aspect
To work in team, share best practices with each other, support other team
members.
To maintain positive attitude and enthusiasm.
To focus on skills-development.
To contribute to improvements in the workplace.
To maintain utmost confidentiality and integrity towards the organization.
To ensure care while using resources provided by the organization like
laptops, pen- drives, etc.
Qualification -
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