Job Description

Location: Nashik, Maharashtra

Experience: 2-3 Years

Department: Service & Customer Support

Role Summary

The Service Engineer will be responsible for installation, commissioning, troubleshooting, maintenance, and support of industrial automation and conveyor equipment at client sites. This role serves as a crucial interface between customers and the company's technical and project teams, ensuring operational efficiency and high customer satisfaction.

Key Responsibilities

? Install and commission industrial conveyor systems and packaging automation equipment at client sites.

? Conduct preventive and breakdown maintenance, diagnosing mechanical, electrical, pneumatic, and control system faults.

? Provide on-site and remote technical support for operational issues and resolve customer complaints within defined SLAs.

? Train customer staff on safe operation, routine maintenance, and optimization of installed systems.

? Prepare detailed service reports, log maintenance activity, and document recurring issues for analysis.

? Support the sales and project teams with after-sales insights and technical assistance.

? Ensure strict compliance with company and industry safety standards at all times.

? Travel extensively to client locations as required.

Required Skills and Qualifications

? Diploma in Mechanical/Electrical/Electronics/Instrumentation or related field.

? 2-3 years' experience in servicing industrial automation, conveyor systems, or packaging machinery.

? Sound understanding of mechanical assemblies, electrical panels, and control systems (PLC/HMI is a plus).

? Ability to read technical drawings, wiring diagrams, and interpret equipment manuals.

? Excellent troubleshooting, analytical, communication, and customer handling skills.

? Willingness to travel and work at customer sites as per project needs.

Preferred Attributes

? Experience in industrial automation for warehousing, packaging, or material handling industries.

? Exposure to handling safety audits and process improvements.

? Proficiency in MS Office and service reporting tools.

Job Type: Full-time

Pay: ₹8,822.65 - ₹38,429.84 per month

Willingness to travel:

25% (Preferred)
Work Location: In person