Job Description

We are currently offering a range of exciting job opportunities across various departments, including Mechanical Engineers, AutoCAD design engineers, Automation, Sales, and Service Engineers. We seek individuals with various experience levels, from entry-level positions to more senior roles.

Service Engineer

Term: Full-time Start date: ASAP Duration: Permanent Location: Pune Opening date: 22 April 2023 Requirement: 02
Job responsibilities

Technical support:

You will be responsible for providing technical support and troubleshooting services for our products and systems. This will involve working with clients to identify and resolve technical issues and providing on-site support as required.

Installation and commissioning:

You will be responsible for installing and commissioning our products and systems at client sites. This will involve working closely with clients to ensure that installations are completed on time and to their satisfaction.

Documentation:

You will be responsible for maintaining accurate records and documentation related to our products and systems. This will include documenting installation and maintenance procedures, preparing service reports, and tracking inventory.

Customer service:

You will provide exceptional customer service to clients throughout the service process and beyond. You will be responsible for resolving any issues that arise and ensuring that clients are satisfied with our products and services.


Required qualification



Bachelor's degree in engineering: You should have a bachelor's degree in electrical, mechanical, or a related engineering field. Technical knowledge: You should have a strong technical background and be able to quickly learn about new products and systems in the automation industry. You should also have an in-depth understanding of the latest trends and developments in automation technology. Excellent communication skills: You should have excellent verbal and written communication skills, with the ability to build strong relationships with clients. Problem-solving skills: You should have strong problem-solving skills and the ability to think critically to identify and resolve technical issues. Customer service skills: You should have excellent customer service skills, with the ability to provide exceptional support to clients throughout the service process and beyond. Ability to travel: You should be willing and able to travel frequently to client sites to provide on-site support and services. * Prior experience: Prior experience in a technical support or service engineering role in the automation industry is preferred.