Job Description

Primary Responsibilities:

After-Sales Service Function

Installation & Commissioning

of: Carton Sealing Machines Strapping Machines Carton wrapping machines Integrated Lines Tools Provide

warranty services

, troubleshooting, and preventive maintenance. Offer

after-warranty services

, including and repairs. Generate

Annual Maintenance Contracts (AMC)

and ensure customer renewals. Ensure

critical spare parts availability

at customer locations. Generate

cross-departmental sales and service leads

. Drive

cash flow generation

through efficient service invoicing and follow-ups.

Performance, Reporting, and Alignment

Participate in

performance reviews, team meetings, and strategic discussions

. Prepare and submit

daily, weekly, monthly, and quarterly reports

on service activities, project progress, and business opportunities. Ensure adherence to

KRA/KPI objectives

and achieve targets as per performance metrics. Align with

organizational processes, systems, and policies

to maintain efficiency and compliance.

2. Secondary Responsibilities (Cross Lead generation for SIG and Other Departments)

Actively generate and track cross-sales and service leads

across departments.

Participate in Univend roadshows, seminars, and sales promotion events.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Willingness to travel:

100% (Required)
Work Location: In person

Application Deadline: 07/08/2025
Expected Start Date: 04/08/2025