Job Description

Radiometer is a Danish multinational company which develops, manufactures and markets solutions for blood sampling, blood gas analysis, transcutaneous monitoring, immunoassay testing and the related IT management systems. The company was founded in 1935 in Copenhagen, Denmark by B rge Aagaard Nielsen and Carl Schr der. It has over 3,200 employees and direct representation in more than 32 countries. Corporate headquarters remain in Copenhagen. Radiometer was acquired by Danaher in 2004. The Danaher businesses are concentrated in the fields of design, manufacturing, and marketing of industrial and consumer products. It operates in 4 segments: Diagnostics, Environmental & Applied Solutions, Dental and Life Sciences. Radiometer is one of 6 companies in the Diagnostics segment. The companies within this segment offer a broad range of analytical instruments, reagents, consumables, software and services used to diagnose diseases and make treatment decisions in histopathology labs, hospitals and other critical care settings. Please visit the website ) for more details. Location - Jaipur As an FSE on our team, associate will also provide frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting, drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. In this role, you will utilize critical thinking to resolve issues within defined procedures and practices to resolve appropriate action to. Primary Responsibilities: Attend breakdown calls in the region (Rajasthan region) Raise request for parts and close transaction under Warranty, or Chargeable Completing Installation of equipment\'s on site Completing Preventive Maintenance as per schedule Promotion of Service Contract, consumables, and IT solutions. Demonstration of products to customers Imparts training to the customer. Update service report in CRM Identifying potential parts requirement and get quote submitted and collect Purchase Order Identifying potential equipment requirements and generate Service Leads for sales team. Key Competencies Ability to work well independently and exercise appropriate judgment under general direction. Ability to prioritize workload, goals and tasks consistent with the department and corporate objectives. Ability to take direction from multiple sources and balance conflicting priorities in an effective and efficient manner. Ability to multi-task, completing concurrent projects within given time frames and balancing interruptions and change requests. Takes initiative to establish new processes and methods to support a variety of coordination activities. Decision-making and coordination with other departments- To solve technical issues and interact with key partners for problem-solving. Analytical skills and communication skills Ability to analyse technical problems and provide solutions Education / Skills Diploma / Engineering in (Electronics, instrumentation and Bio-Medical Is preferred). 3+ years of field Service role. When you join us, you\'ll also be joining Danaher\'s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\'ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you\'ve ever wondered what\'s within you, there\'s no better time to find out.

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