Job Description

Location: Ludhiana, Punjab, India
Requisition ID: 81973Jardine Schindler stands for mobility. Mobility needs experts.
Join our team in Ludhiana.Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the company's success are over 70,000 employees in more than 100 countries.Jardine Schindler Group (JSG) is a joint venture between Jardine Matheson (est.1832) and Schindler Group(est.1874). JSG is specialized in design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Hong Kong, Malaysia, Singapore, Thailand, Indonesia, Taiwan, Vietnam, the Philippines, Macau, Myanmar, Brunei and Cambodia. On average, 100 million people throughout the Asia Pacific regions will be transported by equipment supplied and maintained by JSG on any given day.Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)Mobility is the goalRole of Customer Engineer:The Senior Customer Engineer will be responsible for repairs and maintenance of the installations in his route with the help of the subcontractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.Mobility needs youKey Responsibilities:

• Execute the periodic maintenance of the installations in his/her route as per agree timelines and considering the Schindler Safety and Quality standards.

• Attend the call backs as and when received and complete the loop by providing feedback.

• Plans the jobs and provides supervision to the sub - contractors' workers for timely completion of the service.

• Propose sale of spare parts as and when situation demands.

• Co-ordinate with the FSB for requirement of spares and components.

• Ensures high customer satisfaction. Experience we need: 6 to 9 years in the Elevator industry in Service/ Maintenance Department

Do you want to move the future with us?If so, we would like to meet you, and look forward to receiving your complete application documents.Rutuja KurhekarAt Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.We Elevate