Job Description

About the Role:

As a Field Service Engineer, you will be the technical face of our company, playing a critical role in the installation, servicing, and maintenance of life-saving medical equipment. This is a field-based position that requires hands-on work, strong problem-solving skills, and a customer-first mindset.

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Responsibilities:

Install, test, and calibrate medical devices (Syringe Pumps, Infusion Pumps, Blood & Fluid Warmers, Thalassemia Pumps) at customer sites Provide timely and effective troubleshooting and repair services Conduct preventive maintenance visits as per service schedules Deliver technical training and support to hospital staff and end-users Maintain service documentation and reports accurately Coordinate with internal teams for spare parts and service updates Ensure minimal downtime and maximum customer satisfaction Travel across assigned territory (within Surat) for service support
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We're Looking For:

Fresh graduates passionate about medical technology and field service Experienced candidates (1+ year) in service roles, especially in medical equipment or similar industries Strong communication skills and ability to build rapport with hospital staff Basic understanding of electronics/mechanical systems Willingness to travel and work independently on the field Problem-solving attitude and a drive to learn new technologies
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What You'll Get:

Hands-on training and onboarding on advanced medical devices Opportunity to make a real difference in the healthcare sector Career growth and skill development in a supportive environment Be a part of a stable, fast-growing, and respected medical device company
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person