Service Desk Voice Support

Year    Bangalore, Karnataka, India

Job Description


1. Excellent Communication skills/ Service Desk Voice Agent Experience 2. Basic PC and peripheral Hardware troubleshooting(including print scanning devices) 3. Basic networking and Troubleshooting, LAN, WAN, Wireless, VPN, Dial up knowledge 4. Escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team. 5. Exposure to ITIL processes 6. Ready to work on 24/7 Shift

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Job Detail

  • Job Id
    JD3159366
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year