Service Desk Team Lead (deputy Manager/ Manager)
Year Gurgaon, Haryana, India
Job Description
Service Desk Team Lead (Deputy Manager/ Manager)
Gurgaon, Haryana, India
Responsible for 10 \xe2\x80\x93 15 service desk analysts for their daily performance, which improves the overall colleague experience through regular coaching & feedback. Provide support for IT-related incidents and requests, ensuring agreed Service Levels are met, colleague expectations are managed, and key targets are achieved. Contribute himself/herself and help the team for continual improvement of service delivery across all channels of colleague communication.
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Job Detail
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Job IdJD3088330
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear