Service Desk Support
Job Description
1. Technical and system expertise (networking, active directory, DNS)
2. Customer support using telephone and computer skills
3. Excellent analytical skills and communication
4 Problem-solving and troubleshooting abilities and time Management
5. Teamwork and collaboration. Identify and diagnose issues and problems
6. Categorize and record reported queries and provide solutions
7. Support problem identification and Advise users on appropriate course of action
8.Monitor issues from start to resolution and escalate, if needed, unresolved problems to a higher level of support
9. Excellent written verbal and presentation skills.
Location
Chennai
Job Function
BUSINESS PROCESS SERVICES
Role
Support Executive
Job Id
378114
Desired Skills
Service Desk
Desired Candidate Profile
Qualifications
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Job Detail
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Job IdJD4645693
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear