Good at Ticketing tool and overall English communications
Required Skills:-
Strong knowledge of Windows/Linux OS
Experience with Active Directory, Office 365, email clients.
Basic knowledge of (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting).
Familiarity with ITSM/ticketing tools (ServiceNow, JIRA, Remedy, etc.).
Good communication and customer service skills.
Problem-solving and analytical thinking.
Coordination on call / Emails / and other mediums with technical / Non technical staff.
Preferred Female Candidates
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Paid sick time
Provident Fund
Work Location: In person
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