Service Delivery Ops Team Lead

Year    Mumbai, Maharashtra, India

Job Description


Skill required: Sourcing - Sourcing
Designation: Service Delivery Ops Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songxe2x80x94 all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? How to provide solutions to across a variety of industries, whilst referencing past deliveries of end-to-end Source to Pay programs How to drive Procurement organizations through sustainable changes To transform leading organizations and communities around the world Accenture is seeking a Sourcing Execution Specialist to provide full, life cycle procurement support related to FS & CRE spend areas including: Facilities Maintenance (Hard / Soft Services), Real Estate and brokerage services. In this capacity, you will have frequent interaction with team members and customers in the execution of projects that help customers achieve significant value in the form of improved pricing, quality, delivery, supplier performance and other aspects of total cost. You will execute sourcing and procurement solutions designed to drive spend capture. Provide industry and supplier research, market intelligence and financial analyses support to client. You will gain exposure to all aspects of the sourcing process, including Negotiations and Contracting and expand supplier and customer management skills. You will master project management skills and deepen category-specific knowledge to bring added value to sourcing projects and advance career development. This role will work collaboratively with cross-functional team members to deliver significant results. Candidate should be flexible with working hours as he/she must work with global stakeholders.
What are we looking for? Exceptional multi-tasking skills with the ability to manage end-to-end project cycles Good communication, including some level of technical terminology/ vocabulary specific to the categories to source/procure Candidate should have a detailed knowledge of appropriate commercial models and approaches/techniques necessary to achieve best in class deals within the Facilities Services and Commercial Real Estate industry (i.e. banking, retail, industrial, healthcare, etc.) Proven analytical skills in terms of numeric (e.g. spreadsheets) and text based (e.g. reading terms and conditions) analysis, converting information into tangible recommendations to clients Experience of working with clients and stakeholders in international environment. Proficiency with Excel and Power Point Bachelors degree or equivalent work experience Minimum of 8+ years of relevant experience in consulting, sourcing/procurement/supply chain management function Minimum of 4+ years of experience in managing global Customers, and suppliers (NA, EMEA, Australia) Minimum of 5+ years of strategic sourcing, category management, and/or professional industry experience related to at the following sub-category areas: o Cleaning Services o Design & Workplace Services o Fit-out & Refurbishment o Food Services o Furniture o Grounds Maintenance (Landscaping, Snow removal) o Integrated Facilities Management o Office Services o Real Estate Services & Brokerage o Security Services (Manned and Systems) o Waste & Environmental (Hazardous, Non-hazardous, pest control) Bonus Points: Ability to effectively lead formal strategic sourcing efforts within certain threshold related to Facilities related categories. Solid understanding of and experience with quantitative and qualitative analysis Ability to act independently and can interface with customers and suppliers via strong written and verbal communications skills Ability to self-manage multiple priorities and operate effectively in a shared service delivery model Ability to understand commercial value drivers with a good knowledge of competitors and current industry practices Strong analytical, organization/time management and problem-solving skills Collaborative in nature to ensure both internal and external stakeholders are being managed and engaged when appropriate Ability to adapt to the varied corporate cultures and organizational structures of our customers
Roles and Responsibilities: Lead and execute low to medium sourcing projects within the threshold limit, including all key steps such as sourcing execution, supplier negotiation, award recommendations, business case presentations and supplier contract execution, leveraging and Agile approach to drive efficiency in execution Lead and facilitate (with the clients cross-functional team) the selection criteria for supplier selection and evaluations Responsible for supporting stakeholders in defining requirements (KPI, scope of work, volume forecastsxe2x80xa6), opportunity definition and sourcing strategy. Develop relevant RFP documents for projects or make recommendations for incumbent negotiations Develops and expands category knowledge in support of sourcing projects Analyse current spend in details, supplier base, supply pattern and define a granular baseline that will allow accurate savings calculation in developing Total Cost Models for the spend categories in consideration. Provide industry and supplier research, market intelligence and financial analyses support to client. Support development of subcategory market insights materials or benchmarks Help client address urgent and critical business initiatives and projects with strong project management and procurement support. Understand clients business needs to develop optimal sourcing solution Draft and negotiate contracts based on client templates, in a timely manner with appropriate legal support to ensure compliance with client standards.
Any Graduation
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplacesxe2x84xa2.Join Accenture to work at the heart of change.
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Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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Job Detail

  • Job Id
    JD3735634
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year