Service Delivery Operations Team Lead

Year    Bangalore, Karnataka, India

Job Description

Skill required: Procure to Pay - Invoice Processing
Designation: Service Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The person will be responsible / accountable for processing day to day Accounts Payable transactions for the client. The person shall ensure that all expense invoices are processed in a timely manner and that standards on quality and compliance are adhered to. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.
What are we looking for? Others Fluent oral and written English Proficient in Microsoft Office Suite and SAP Strong verbal and oral communication & customer facing skills Positive approach in supporting customer & company needs Goal-orientated individual with strong time and task management Organized and methodical person with logical approach in addressing issues and strong analytical skills. Graduate of finance-related or business course Must have 5+ years work experience in Accounts Payable within a BPO or Shared Services industry Minimum experience - 3 years Supervisor experience related to Procure to Pay or equivalent fields. oWorking Conditions Moderate to no travel depending on project involvement Cyclical work shift including work hours at night Overtime and On-Call may be required Client holidays are observed instead of Philippine or local holidays
Roles and Responsibilities: oIn this role you are required to do analysis and solving of moderately complex problems o May create new solutions, leveraging and, where needed, adapting existing methods and procedures o The person would require understanding of the strategic direction set by senior management as it relates to team goals o Primary upward interaction is with direct supervisor o May interact with peers and/or management levels at a client and/or within Accenture o Guidance would be provided when determining methods and procedures on new assignments o Decisions made by you will often impact the team in which they reside o Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture o Please note that this role may require you to work in rotational shifts Responsible for activities assigned by the Accounts Payable Manager o Ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) o Ensures all statements are reconciled. o Ensures that all invoices are paid according to company terms and time critical invoices are processed. o Ensures all vendor accounts are set-up as required. o Monitors statistics from processing and reviewing teams; ensure that productivity and quality targets are being achieved. o Act as an escalation point for all AP related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again. o Communication with the client to ensure that the AP department complies with the latest changes in the procedures. o Develops good client relationships and good relations with the colleagues o Ability to provide assistance to the staff o Actively seeks opportunities for Continuous Improvement initiatives. o Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. o Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
Any Graduation
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
Visit us at
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3772126
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year