Job Description

We are seeking efficient

Service

Delivery

Engineer

, VDS

(3 positions) to manage our master data creation and maintenance . The ideal candidate will bring 3 - 5 years of expertise in master data management related activities . Will be part of Valmet Data Services team mainly focusing work related to Business Partners and installed base related data.

Areas

of

responsibility

Handle

CRM

(

CoMPass

) Service

now

queue

tasks

and resolve user requests . Checking Service now and email tasks for Installed base and close co-ordination with Capital Product Line Sales Management team(s) and business area teams . Create , Update and C leanse equipment data for the purpose of Installed Base in

CRM (

CoMPass

)

and

ERP (LN)

applications used in the company Manage

ServiceNow

tickets

related to

Business

Partner

,

Pricing

agreement

in

ERP (LN)

. Maintain and correct

C

ustomer

information in CRM ( CoMPass ). Add or update

equipment

attributes

in the Capital equipment Hierarchy Standard for maintaining Installed base . Define and manage

equipment

types

settings

to ensure correct data structure in CRM system ( CoMPass ) also in ERP as needed . Add or update

production

lines

,

processes

, and

equipment

types

in the equipment Hierarchy Standard . Assist the relevant

team

with

Long

Term

Declaration

(LTD)

and

Address

Data

,

resolving issues reported . Work closely with teams during

Mergers

&

Acquisitions

to support

ERP

roll out

data

migration

activities , work closely with Sr. Service Deleivery specialist . Maintain and update

City and

Province

data

for Business Partner in

CRM and ERP

, mainly avoid duplicates and Language requirement . Participate in

CRM (

CoMPass

) idea

reviews

for process and system improvements . Participate

Sales

,Service

and Business

Partner

Data Domain

discussions and provide updates . C ontribute to

Business

Partner

Domain

coordination

Meetings

. Work with various applications / tools like

JIRA, MDG

Portal

, ServiceNow etc.

Basic requirements of the position

Bachelor's in Science or Engineering , or related field with preferred with work experience on engineering business. 5-8 years of experience in Engineering / Manufacturing companies. Good Business knowledge preferably has worked in collaboration with Bus iness teams and sales/purchase teams and understanding of Master Data Management (MDM). Ex perience in data migration, data quality management . Knowledge of related tools is added qualification . Prior experience of medium / big size MNC's would be added advantage.

Competencies and skills of the position

Experience in

Master Data Management

and data service operations . Familiarity with

ERP

systems

and

CRM

systems Good analytical , problem-solving , and coordination skills . Basic understanding of data migration and validation processes . Ability to manage multiple systems and tasks efficiently . Strong teamwork and communication skills .
We offer a collaborative and dynamic work environment with meaningful projects that support industrial efficiency. The global presence fosters cultural exchange, professional growth, and a shared commitment to excellence. You will also benefit from competitive compensation, bonus plan, health insurance, flexible work arrangements, continuous learning opportunities.


That feeling when... everything works together is what makes working at Valmet unique!

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19.000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Join the team!