Service Customer Care Cum Telecaller Job in Marken Healthtech Limited

Service Customer Care Cum Telecaller

Year UP, IN, India

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Job Description

We are seeking a highly motivated and customer-focused Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for providing excellent customer service, resolving customer complaints, and ensuring customer satisfaction.

Responsibilities:

Handle customer inquiries and complaints via phone, email, and chat Resolve customer issues in a timely and professional manner Provide product information and support to customers Escalate complex issues to senior executives as needed Maintain accurate records of customer interactions Meet customer satisfaction targets and quality standards

Requirements:

2 to 3 years of experience in customer care or a similar role Excellent communication and interpersonal skills Ability to work in a fast-paced environment and meet targets Fluency in English and local language(s) Basic computer skills and knowledge
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Paid time off
Work Location: In person

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Job Detail

Job Id

JD4848611
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

UP, IN, India
Education

Not mentioned
Experience

Year

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