Job Description

Job description:

Female Candidates with good communication skills (need to know Hindi and English language)

excellent knowledge in excel

Need to handle service engineers for day to day operations

Service Scheduling

Customer Communication : Serve as the main point of contact for customers regarding service inquiries, updates, and scheduling.

Collaborate with the sales team to provide technical support, product information, and service recommendations to customers during the sales process.

Coordinate with the parts department to ensure availability of required parts and materials for service jobs.

Assign service requests to technicians based on skill level, availability, and workload.

Address any issues or concerns raised by customers and implement corrective actions as needed.

Maintain accurate records of service activities, including service orders, work performed, parts used, and customer communications.

Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers and internal teams.

Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.

Local candidates preferred

Job Type: Full-time

Pay: From ?18,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Work Location: In person