Job Description

Job Title: Service Coordinator

Location: Indore

Key Responsibilities:

Schedule and manage customer service appointments and follow-ups. Coordinate with technicians and workshop staff to track progress on vehicle servicing. Communicate with customers regarding service status, estimated costs, and timelines. Maintain accurate service records and update databases regularly. Support the service team with parts availability, inventory tracking, and internal coordination. Ensure customer queries and concerns are addressed promptly and professionally. Prepare daily reports for service performance and customer feedback.
Required Skills:

Strong communication and interpersonal skills Good organizational and time management abilities Basic understanding of vehicle service processes (training will be provided) Ability to work in a team and handle customer interactions with empathy and clarity
Qualifications:

Bachelor's degree or diploma in Engineering (Mechanical, Automobile, or related fields preferred) / Freshers.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Work Location: In person