Job Description

1.Assess the service needs of clients and connect them with the correct provider
2.Create and maintain a directory of service providers and resources
3.Create and maintain a database of clients and client needs
4.Assess client issues and provide recommendations to fix problems
5.Ensure each client is given the necessary services and follow up to fill ongoing service needs
6.Maintain good relationships with service providers and clients to keep customer base
7.Expand the list of resources and providers to assure there are no gaps in services
Answer telephones and respond to email inquiries in the office

8.Assisgn Service Technicians for service.

Qualifications for Service Coordinator
1-3 years of industry experience or a related customer service experience required
Previous administrative experience preferred
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High quality organizational skills
The ability to work well under deadlines and to multitask

Languages : Preference for Hindi speaking candidates.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Muvattupuzha, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Work Location: In person