Job Description

We are looking for

Service Coordinator (Female Candidate) for our company Apple Energy Pvt Ltd located in CBD Belapur

Experience

: Minimum 6 months

Qualification

: Graduate

Salary

: Depend on experience

Job Responsibilities

1.Manage and respond to incoming customer service requests via call/mail update them into the company's CRM system.

2.Schedule and coordinate service technicians' visits

3.Handling the customers queries,complaints. Investigate and generate the ticket in CRM and update the status on regular basis.

4.Coordinate between customers, field technicians, and internal departments like logistics, accounts and sales to ensure prompt resolution.

5.Track spare parts availability, raise requisitions, and expedite deliveries when needed.

6.Provide regular updates to customers on service status and expected timelines.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 7777054679
Expected Start Date: 04/08/2025