Job Description

Act as the primary point of contact between customers and the in-house service team Schedule, coordinate, and monitor repair and maintenance activities Generate service job sheets, track service orders, and maintain accurate records in the system Communicate clearly with customers regarding service updates, timelines, and any required approvals Assign tasks to technicians based on workload, priority, and skill level Follow up on parts ordering, delivery timelines, and inventory coordination Prepare daily, weekly, and monthly service reports for management review Ensure all customer interactions are professional, timely, and solution-oriented Assist with warranty claims and documentation processing Maintain a clean, organized, and efficient service environment
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off
Work Location: In person

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