Job Description

Job description:

INFONIKS SYSTEM PVT LTD

Established in 1995 and headquartered in Cochin, India. Infoniks is one of the leading suppliers and systems integrators of CCTV, Access Control, and Electronic Security.

We're looking for a Technical Service Coordinator who can take charge of a team of field technicians serving top banking clients.
Key Responsibilities

Coordinating

installation, service & AMCs

for security systems across bank branches. Managing

daily technician schedules

, task allocation, and issue resolution. Providing

technical support

and guidance to field teams. Handling

urgent service calls and pressure situations

efficiently. Acting as the

go-to point of contact

for field teams and customers -- must be

readily available by phone

. Mush have good communication skill both oral and written.
Qualifications

Minimum 1 years of hands-on experience in security system installation/service (CCTV, alarms

). Proven ability to

manage teams

and maintain high-quality service delivery.

Excellent communication and coordination skills

-- fluent in tech and task talk.

Availability beyond office hours

for urgent call handling. Strong understanding of

AMC contracts, troubleshooting & system integration

.
Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement Provident Fund
Schedule:

Day shift
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Required)
Experience:

CCTV: 1 year (Required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Ability to commute/relocate:

Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Required)
Experience:

CCTV: 1 year (Required)
Work Location: In person