Customer interaction
Service coordinators are often the first point of contact for customers. They answer questions, resolve complaints, and document interactions.
Customer feedback
Service coordinators collect and analyze customer feedback to improve products and services.
Customer records
Service coordinators keep records of customer interactions, complaints, and resolutions.
Service provider relationships
Service coordinators maintain relationships with service providers to ensure clients receive the right services.
Performance metrics
Service coordinators track metrics like response times, resolution rates, and customer satisfaction.
Policy development
Service coordinators develop and update policies and procedures to improve service.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Experience:
total work: 3 years (Required)
Work Location: In person
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