Job Description

Job description

Role & responsibilities

Receive and log service call requests from customers Assign service calls to field engineers and monitor job completion status Coordinate for preventive maintenance schedules and ensure timely execution Track warranty coverage and manage renewals of service contracts such as AMC and CMC Maintain service logs, equipment history, and customer communication records Ensure service-related documentation and reporting are updated regularly Manage customer inquiries and issues Collect and document customer feedback to ensure satisfaction after service visits

Preferred candidate profile

1-2 years of experience in service coordination for medical or industrial equipments Strong communication, coordination, and problem-solving skills. Proficient in Microsoft Office

Preferred for only Female Candidates

Job Type: Full-time

Pay: ?20,000.00 - ?22,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person