Job Description

Job Title:

Service Cashier

Department:

Service / Workshop

Location:

(Branch Name)

Reporting To:

Service Manager / Accounts Manager

Job Purpose:

To ensure accurate billing and secure handling of customer payments for service-related transactions. Responsible for maintaining accurate billing records, customer receipt handling, and timely coordination with the accounts and service teams.

Key Responsibilities: Billing & Transaction Handling

Generate accurate customer invoices based on job card closing and service advisor approvals. Receive payments through cash, cheque, credit/debit card, UPI, or bank transfer. Issue official receipts against all payments collected. Apply discounts only as per management-approved authorisations.

Cash Management

Maintain daily cash summary register. Ensure safe custody of cash, cheques, and receipts. Deposit daily collections to the bank/Accounts department as per company policy.

Coordination & Documentation

Coordinate with Service Advisors, Parts Department, and CRM team for billing corrections or adjustments. Maintain proper filing of job cards, invoices, receipts, and approval slips. Ensure customer bills are settled before vehicle gate pass issuance.

Reconciliation & Reporting

Prepare a daily collection report and submit it to the Accounts team. Reconcile cash and billing software entries at day-end. Update Service Manager on any discrepancies or pending payments.

Customer Handling

Politely assist customers in billing queries and explain invoices. Maintain professionalism during waiting time, billing delays, or dispute resolution.

Key Skills Required:

Strong numerical accuracy Knowledge of DMS / Tally / Billing software (Preferred: TATA DMS / Tally ERP) Basic GST and billing understanding Customer-friendly communication skills Ability to multitask during workshop rush hours

Qualifications & Experience:

Minimum: Graduate (B.Com preferred) Experience: 1-3 years in service billing/cashier role Experience in the Automobile Dealership Industry preferred

Behavioural Competencies:

High integrity and trustworthiness Discipline and punctuality Team coordination and time management Ability to work under pressure during peak hours

Working Conditions:

Workshop environment Extended working hours during month-end closing, service campaigns, or high customer load
Job Type: Full-time

Pay: ?8,086.00 - ?12,000.00 per month

Benefits:

Provident Fund
Education:

Bachelor's (Required)
Experience:

2yr: 1 year (Required) 2year: 1 year (Required)
Work Location: In person