Job Description

Job Title: Service Captain

Department:

Food & Beverage Service

Experience Required:

3-5 years in restaurant service

Qualification:

Plus Two (12th Grade) or above

Location:

Kochi, Vyttila

Employment Type:

Full-Time

Job Summary:

We are looking for a professional, well-groomed

Service Captain

with 3-5 years of hands-on experience in the restaurant industry. The Service Captain will oversee the front-of-house operations, ensure guest satisfaction, and lead a team of service staff with discipline and efficiency.

Key Responsibilities:

Supervise and coordinate daily restaurant service operations Ensure high standards of cleanliness, hygiene, and personal grooming among staff Train and guide service staff to deliver excellent customer service Maintain smooth coordination between kitchen and service teams Handle guest complaints and queries professionally Take food and beverage orders when required and ensure timely service Monitor table settings, side stations, and overall dining area Check inventory and requisition of service materials as needed Follow and enforce company policies, health, and safety regulations

Requirements:

Minimum 3-5 years of experience in a restaurant or hotel as a service staff or captain Educational qualification: Plus Two (12th grade) or higher Strong communication and interpersonal skills Leadership qualities and team management abilities Knowledge of menu, food, and beverage service standards Physically fit and presentable; neat and clean appearance mandatory Flexible with working hours, including weekends and holidays Basic computer knowledge is an advantage

Preferred Attributes:

Customer-focused attitude Problem-solving skills Attention to detail Passion for hospitality and service excellence
Job Types: Full-time, Permanent

Pay: ?27,000.00 - ?30,000.00 per month

Benefits:

Paid sick time
Work Location: In person