Job Description

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About us

Within Customer Services Engineering & Maintenance, The Retrofit Solutions organization has the mission to deliver and support value added Retrofit Solutions package to maintain continued aircraft airworthiness and improve customers operations & profitability.


If our values Teamwork, Respect, Reliability, Customer Focus, Integrity and Creativity ring something for you, the Service Bulletin Designer role may have a strong interest.


Deliver top quality Service Bulletins, on time to our customers prioritizing the safety and airworthiness compliance. Answer to customer queries and support SB embodiment.

Experience level needed

3 to 5 years as SB Designer and Illustrator

Responsibilities

Ensure that the information provided in Service Bulletins (SB) meets customer satisfaction in terms of safety, quality, lead-time and cost level Ensure expertise of Mechanical and Electrical SB (SB technical content, customization, policy, lead time estimation...) Configuration analysis of the impacted fleet in regards with the technical analysis to be done in the configuration management tool Perform Technical analysis: List of Pre-mod/Post-mod technical solutions, list of accesses to perform the embodiment, man-hours computation and other technical data to be analyzed Ensure Kit(s) definition based on technical analysis Retrieve the DMU source data and rework the data to comply with illustration standards Author the SB and associated list of components through the dedicated tools and provide the preview draft Guarantee the defined SB process follow-up and contribute to improve it. Ensure SB quality improvement through


+ Incoming Inspections and recording of finding to provide KPIs and action plans
+ Participation in the continuous improvement of the SB process and tools as business representative
Ensure interface with all involved organisations in the SB process (Engineering, Manufacturing, Tech Data ...) Answer to customer queries within the given timeline Assist airlines or production people during the validation of the Service Bulletin on in service aircraft or production aircraft.

Qualifications:

B.E/B.Tech in Mechanical/Aeronautical Engineering


For this position the following skills are requested:


Basic knowledge of Aircraft and Aeronautics Knowledge of aircraft configuration management & product structure Experience with engineering tools such as CATIA Knowledge of aircraft cabin structures and systems Knowledge of aircraft technical specifications standard such as ATA iSpec2200 and S1000D Strong knowledge of Service Bulletin authoring


+ Experience in Upgrade Cabin Conversion SB authoring is an advantage
Good knowledge of Simplified Technical English (STE) Strong knowledge of Airbus authoring tools:


+ SAMM DACAS/Arbortext Editor
+ CIRCE/GIDOCA/GILDA
+ APS, VPM & PASS SSCI
+ DMU tools (3DJUUMP & NOVODESK)
Experience on Service Bulletin Illustrations tools (Mechanical) is an advantage Project Management Knowledge of technical data authoring in AMM & IPC could be an advantage Proactive, good team player and good organizational skills Communication skills and assertiveness Curious and open-minded for change and continuous improvement A good level of English is mandatory
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent
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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services
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