, committed to delivering premium EV ownership experiences. We are looking for an energetic and customer-focused
Service Advisor
to join our team in Erode.
Key Responsibilities:
Greet customers and understand their service needs.
Provide accurate job estimates, explain repair details, and get approvals.
Coordinate between customers, technicians, and the parts department.
Ensure timely completion of service jobs with quality standards.
Handle customer complaints and provide effective resolutions.
Maintain service records, prepare reports, and support workshop operations.
Promote service packages and enhance customer retention.
Requirements:
Diploma / Bachelor's degree in Automobile / Mechanical (preferred).
2-4 years of experience as a
Service Advisor
in 2W / 4W / EV dealership.
Strong technical knowledge of automobiles (EV knowledge is a plus).
Excellent communication, customer handling, and problem-solving skills.
Proficiency in MS Office and DMS/ERP systems.
What We Offer:
Competitive salary and performance incentives.
Training & career growth opportunities in the EV industry.
Chance to work with one of the most advanced EV brands - Ather.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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