1-3 years in automobile service (preferably commercial vehicles or two/three, Four wheelers)
Qualification:
Diploma / ITI / B.Tech in Automobile or Mechanical Engineering
Salary:
Based on experience and performance
Job Responsibilities:
Attend customers visiting the service centre and understand their vehicle complaints and service requirements.
Record customer details and vehicle information accurately in the job card.
Provide technical advice and explain the required repairs, service cost estimation, and delivery time.
Coordinate with technicians to ensure smooth workflow and timely delivery of vehicles.
Follow up with the workshop team to monitor job progress and maintain service quality.
Conduct final inspection before vehicle delivery to ensure all complaints are resolved.
Explain service work done and billing details to customers during vehicle delivery.
Handle customer feedback, complaints, and ensure complete satisfaction.
Maintain service records, job cards, and follow up for periodic maintenance reminders.
Support service campaigns, warranty claims, and free service follow-ups.
Job Type: Full-time
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
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