Service Advisor

Year    Muvattupuzha, KL, IN, India

Job Description

Customer interaction

: Act as the main point of contact, greeting customers, understanding their vehicle's problems, and explaining necessary repairs and maintenance.

Work order management

: Create detailed service orders, provide accurate cost and time estimates, and obtain customer approval for all work.

Technical coordination

: Communicate customer needs to technicians and ensure they have the correct information for repairs.

Customer service

: Follow up with customers on the status of their vehicle, answer their questions, and handle any complaints professionally.

Sales and promotion

: Promote additional services, maintenance packages, and parts to customers.

Administration

: Schedule appointments, process invoices, and maintain thorough records of service activities.
Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD4631011
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Muvattupuzha, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year