1-3 Years (Preferred in automotive service industry)
Job Summary:
We are looking for a knowledgeable and customer-focused
Service Advisor
to join our team. The ideal candidate will act as a liaison between customers and our service technicians, ensuring a smooth and satisfactory vehicle service experience.
Key Responsibilities:
Greet customers and understand their vehicle concerns
Schedule service appointments and follow up
Clearly explain the services needed, time frame, and costs involved
Prepare repair estimates and obtain customer approvals
Coordinate with the workshop team to ensure timely repairs
Keep customers informed of repair status
Ensure customer satisfaction and handle complaints professionally
Maintain accurate service records
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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