Job Description

Please contact HR For more details

7594973100

To act as the primary point of contact between customers and the service workshop, ensuring high-quality service delivery, customer satisfaction, and adherence to Suzuki service standards.

Key Responsibilities

Greet customers and understand their two-wheeler service/repair requirements Prepare job cards with accurate customer complaints and vehicle details Explain service procedures, estimated costs, and delivery timelines clearly Coordinate with technicians to ensure timely and quality repairs Ensure use of genuine Suzuki spare parts and recommended service practices Update customers on service status and obtain approvals for additional work Conduct final vehicle inspection before delivery Handle customer queries, complaints, and service-related issues professionally Promote value-added services, AMC, extended warranty, and service campaigns Ensure customer satisfaction and encourage feedback Maintain service records and documentation as per Suzuki guidelines
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person