Job Description

Job Summary

We are looking for an experienced and customer-focused

Bodyshop Service Advisor

to coordinate accident repair jobs, handle customer queries, and ensure smooth workflow in the Bodyshop department. Candidates with 1-5 years of relevant experience in automobile service/Bodyshop are preferred.

Key Responsibilities

Greet customers and understand their Bodyshop repair requirements Inspect vehicles, prepare accurate job cards, and estimate repair costs Coordinate with insurance teams for claim approvals Update customers regularly on repair progress Liaise with technicians, painters, and Bodyshop team for timely job completion Ensure quality checks before vehicle delivery Manage invoices, documentation, and delivery formalities Maintain customer satisfaction and address escalations professionally

Skills Required

Strong communication and customer handling skills Knowledge of Bodyshop processes, insurance claims & estimations Ability to multitask and coordinate with multiple departments Basic computer knowledge (DMS, Excel, Email) Problem-solving and negotiation skills

Qualifications

Diploma/ITI/Any Graduate 1-5 years of experience in Bodyshop or service advisor role Knowledge of accident repair process and parts is preferred Valid driving license is an added advantage

What We Offer

Attractive salary + incentives Monthly paid off Career growth opportunities Supportive work environment

Location:

Trivandrum

Company:

Incheon Kia

Experience Required:

1-5 Years

Contact:

9037954757

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person