Job Description

Responsibilities

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle. Manage and oversee the dealership's workflow and schedule. Call customers to advise them about service changes or vehicle pick-up times. Maintain positive customer relationships to ensure repeat business.

Requirements and skills

Proven work experience as a Service Advisor or similar role A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customer service, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person