Job Title: Service Advisor - Two-Wheeler Automobile Showroom
Location: Nadakkavu , Ramanattukara, Koduvally
Department: Service
Reports To: Works Manager
Employment Type: Full-time
Job Summary:
The Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and professional service experience. This role involves customer interaction, understanding vehicle issues, job card creation, job estimation, and coordinating service and repairs with the workshop team.
Key Responsibilities:
Greet customers and schedule service appointments.
Understand and document customer complaints and concerns about their two-wheeler.
Open and maintain accurate job cards with detailed notes.
Provide estimates for service, repairs, and spare parts.
Coordinate with mechanics/technicians to prioritize and monitor job progress.
Ensure quality control and final inspection before delivery.
Required Skills and Qualifications:
Minimum 1-3 years of experience in a similar role (preferably in a two-wheeler dealership).
Education:
Diploma or ITI in Automobile Engineering or related field.
Graduate in any discipline with relevant experience may also be considered.
Work Schedule:
Full-time; 6 days a week including weekends and holidays .
Pay:
15k - 20k + Incentives/Bonuses based on performance.
Job Types: Full-time, Fresher
Pay: ?12,000.00 - ?20,000.00 per month
Schedule:
Day shift
Work Location: In person
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