Job Description

The Service Advisor is responsible for acting as the primary point of contact between customers and the service workshop, ensuring high customer satisfaction by understanding service needs, coordinating repairs, and delivering quality service.

Greet customers and understand their vehicle/service requirements Prepare job cards with accurate details of customer complaints and service needs Explain recommended services, repair processes, timelines, and costs to customers Coordinate with technicians and workshop teams for timely job completion Ensure availability of spare parts and follow up on repair progress Keep customers informed about service status and any additional work required Promote value-added services, service packages, and accessories
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person