Job Description

Job description

Roles and Responsibilities

Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases
Desired Candidate Profile

Looking for a service advisor who have 2 to 4 years of experience of Automobile industry

Experience- Minimum 1 years of experience is must.

Qualification- minimum Graduate / Diploma in automobile Engineering

Location- Mumbai

Required skills:
Technical competence

Good communication skills.

The ability to coach and develop others.

Commercial awareness

Conscientiousness

Perks and Benefits

Salary+ Incentive,

PF,

Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair

Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?27,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

total work: 4 years (Preferred) Service Advisor: 2 years (Preferred)
Work Location: In person