Greet customers and understand their vehicle concerns / service requirements.
Open job cards and provide accurate cost & time estimates.
Coordinate with technicians, bodyshop, and parts department to ensure smooth workflow.
Explain service details, repairs, and recommendations to customers in simple terms.
Update customers on repair progress and ensure timely delivery of vehicles.
Handle billing, payments, and ensure transparency in processes.
Resolve customer complaints and ensure customer satisfaction.
Maintain records of service history and follow up with customers for repeat business.
Promote additional services, products, and AMC packages.
Location : Mumbai
Diploma / Graduate (Automobile or Mechanical background preferred).
1 - 4 years of experience as a Service Advisor / Bodyshop Advisor in the automobile industry.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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