Job Description

Position: Service Advisor

Location: Raya Motors, Pune

Responsibilities:

Greet customers and understand their vehicle service requirements.
Prepare job cards and explain service estimates, timelines, and processes.
Coordinate with the workshop team to ensure timely service delivery.
Update customers on service progress and obtain approvals for additional work.
Ensure customer satisfaction and handle queries or complaints effectively.
Maintain service records and follow up for periodic maintenance reminders.
Requirements:

Graduate / Diploma in Automobile or Mechanical Engineering preferred.
1-3 years' experience as a Service Advisorin automobile dealership or workshop.
Good communication, coordination, and customer-handling skills.
Knowledge of vehicle systems and service processes.
Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person