We're Hiring - Service Advisor (Mahindra Workshop)
Location:
Paschim Boragaon
Department:
Service
Are you passionate about automobiles and customer service?
Join our Mahindra dealership team and be a part of one of India's leading automotive brands!
Position:
Service Advisor
Experience:
2-5 years (Mahindra or similar brand preferred)
Qualification:
Diploma / Graduate in Automobile or Mechanical Engineering
Key Responsibilities:
Attend and understand customer complaints & service requirements
Prepare job cards and provide cost & time estimates
Coordinate with workshop technicians for timely job completion
Ensure vehicle delivery within promised timelines
Maintain high customer satisfaction (CSI)
Promote Mahindra value-added services (AMC, RSA, accessories, etc.)
Skills Required:
Excellent communication & interpersonal skills
Technical knowledge of vehicles
Customer-first attitude
Knowledge of DMS / AutoCRM preferred