Job Description

Customer Interaction: They greet and listen to customer concerns, providing a friendly and empathetic experience.

Technical Translation: Service Advisors translate complex vehicle issues into understandable terms for customers.

Estimations: Provide cost estimates and timelines for repairs or maintenance.

Quality Assurance: Ensure the quality of service meets the centre's standards.

Problem Resolution: Address customer issues and concerns promptly

Technical Jargon: Bridge the gap between technicians and customers, simplifying complex automotive terminology.

Conflict Resolution: Handling customer complaints and ensuring satisfaction

Technical Updates: Staying current with automotive technology requires continuous learning.

Service Coordination: Coordinating between customers, technicians, and parts departments.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Work Location: In person