Service Administrator India

Year    New Delhi, Delhi, India

Job Description


Description : Leidos Security Enterprise Solutions organization is comprised of highly skilled, motivated and customer focused professionals that are experts on customer relationships, understanding their needs and providing the right solution with Leidos Aviation products. We are looking for a strong service administrator to add to our India Service organization. The service administrator will be responsible for assisting field service teams with administration related tasks that reduce non-value added activities for the service teams and allow teams to focus on their primary job duties and increase overall team efficiencies. The service administrator will also be responsible for working with internal team members to ensure compliance with identified programs. The successful candidate must have a strong work ethic, excellent organizational skills, possess a problem-solving attitude and take ownership of issues.

  • Order necessary site supplies for all service locations
  • Order technician toolkits and other related tools.
  • Develop, track and maintain meter calibrations.
  • Coordinate calibration activities with calibration labs.
  • Coordinate shipping and distribution of meter calibrations between service technicians and calibration labs. Ensure all meters are calibrated on schedule and never exceed 365 days between calibrations.
  • Open purchase requisitions for purchases requiring a purchase order.
  • Work with procurement team members in UK division to ensure PO’s are issued in a timely manner.
  • Assist HR with onboarding process of new service hires to ensure all devices have been ordered (laptop, cell phone, company ID badge, secure token)
  • Provide training to new service hires to ensure staff have proper training and know to how use the following systems:
    • Timecard system
    • Expense system
    • Quality system
    • Leidos Prism, CIO Central and Vector sites.
  • Ensure new service hires have proper login credentials for the Service CRM system.
  • Make recommendations and enhancements on business processes. Work with internal team members to formally document processes according to Leidos procedures.
  • Assist AERB and BCAS team members with admin tasks as needed.
  • Other tasks/duties that are required and assigned based on business needs
Qualifications:
  • BS/BA in accounting or other related field is desired
  • 3+ years experience in a high functioning administrative role
  • 3+ years of experience working with an ERP/CRM/SAAS system
  • Preference for prior experience in a service organization
Competencies:
  • Strong ability to work in a matrix organization
  • Ability to problem solve
  • Possess excellent organizational skills.
  • Must be able to effectively converse in the English language
  • Strong communication skills with the ability to communicate at all levels.
  • Ability to self-prioritize assigned tasks.
Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Covid Guidance for the US In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC. About Leidos Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 44,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at corp_security@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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Job Detail

  • Job Id
    JD2903726
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Delhi, Delhi, India
  • Education
    Not mentioned
  • Experience
    Year