Overall responsibility is for various data entry work like Order Entry in Emerson JDE / Oracle system, Issuing intercompany Purchase Order, Processing Vendor payment etc. Ensure executing services in accordance with Emerson Standard procedures and operations are carried out within a time schedule. Prepare your own analysis / tracking report for assigned work. Promptly respond to internal / external customer's queries and complaints, escalating when necessary and ensuring that corrective action is taken. Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained. Provide support to the Service Sales & Operation team, on demand basis. * Keep up-to-date knowledge on Emerson ERP system.
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